We want you to love your Adeline pieces. If you’re not completely happy, you can request a return or refund within 14 days of receiving your order.

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How to request a return
Email us at supportwearadeline@gmail.com with your order number and the reason for your request. We’ll review it and reply with the next steps, which may be a refund or an exchange.

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Condition of items
If we ask you to send an item back, it must be unworn, unwashed and in its original condition with tags attached. We’ll confirm whether a return is needed before you send anything.

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Refunds
Approved refunds are issued to your original payment method within 14 days. If you cancel your entire order, any shipping fee you paid (such as Express shipping) will be refunded too. Standard shipping is free.

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Faulty, damaged or incorrect items
Please email us photos within 30 days of delivery. We’ll replace the item or refund you in full.

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Contact
supportwearadeline@gmail.com, Mon-Fri, 9am-5pm GMT.