SHIPPING POLICY
SHIPPING DETAILS
Our goal is to make sure your shopping experience is smooth and satisfying, with shipping options that suit your needs.
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Shipping Methods: We use reliable carriers to make sure your products arrive quickly and in good condition.
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Processing Time: Once your order is confirmed, processing takes 1-2 business days.
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Shipping Options:
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UK Standard Delivery (Free): Delivery in 7 to 15 business days, at no additional cost, regardless of the number of items.
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PACKAGING
All of our products are carefully packaged to make sure they reach you in perfect condition.
Order Tracking
Once your order has shipped, we’ll email you a tracking number so you can follow your delivery. Tracking updates may take 1 to 2 business days to appear after dispatch. If you have any questions about your order, contact us at supportwearadeline@gmail.com.
FREQUENTLY ASKED QUESTIONS (FAQ)
1. How can I track the status of my order?
Once your order has shipped, we’ll email you a tracking number. If you haven’t received it, contact us at supportwearadeline@gmail.com and we’ll help.
2. Can I change my delivery address after placing my order?
If your order has not yet been processed, we can help update your address. Please contact us as soon as possible at supportwearadeline@gmail.com.
PAYMENT METHODS
At Adeline, we offer secure payment options to make your shopping experience simple and worry-free. All payments are processed by Stripe, a trusted global payments platform.
Available Payment Options:
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Credit & Debit Cards: We accept major credit and debit cards, including Visa, Mastercard and American Express.
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Apple Pay & Google Pay: For a faster checkout, you can pay with Apple Pay or Google Pay.
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Secure Payments: All transactions are encrypted and securely processed by Stripe. We never store your card details.
All prices are shown and charged in British pounds (£).
If you have any questions about payments, please contact us at supportwearadeline@gmail.com.